FAQs

Senior Health Solutions

Have a health insurance-related question? We have the answer! Check out these FAQs and give Senior Health Solutions a call today for more information!

  • What is a Medicare insurance broker?

    A Medicare insurance broker is a licensed professional who assists Medicare beneficiaries in comparing and enrolling in Medicare plans from various private insurance carriers. While brokers at Senior Health Solutions don't offer Original Medicare (Parts A and B), they specialize in Medicare Advantage (Part C), Medicare Supplement (Medigap), and standalone Part D prescription drug plans.

  • How does a Medicare broker get paid?

    Medicare brokers are generally compensated by the insurance company whose plan you choose. Using a broker doesn't incur any additional costs for you, and consultations are typically free. Brokers may receive compensation through commissions, salaries, or a combination, but this doesn't affect your premium.

  • What types of plans can a broker help me with?

    A Medicare broker can assist you in evaluating and enrolling in Medicare Advantage plans, Medicare Supplement (Medigap) policies, and Part D prescription drug plans.

  • Is there any obligation to enroll if I meet with a broker?

    There is no obligation to purchase a plan after meeting with one of our representatives. We ensure a pressure-free environment during your consultation.

  • What information will a broker need from me?

    To provide accurate recommendations, a broker will typically request information such as your birth date, anticipated retirement date, current health coverage, preferred healthcare providers and pharmacies, current medications, travel habits, secondary residences, and an estimate of your annual income to assess potential surcharges or Medicaid eligibility.

  • Can a broker help after I enroll in a plan?

    Our agency provides ongoing support for billing inquiries, coverage issues, and annual plan reviews. Some brokers may focus solely on initial enrollment, so it's advisable to inquire about the level of post-enrollment support you can expect.

  • Why should I use a Medicare broker?

    A Medicare broker can simplify your decision-making process by explaining Medicare options, comparing plans from multiple carriers, identifying plans that cover your preferred healthcare providers and prescriptions, and assisting with enrollment paperwork.

  • How do I get started?

    To begin, you can reach out to our brokerage via phone, email, or our online contact form to schedule a complimentary, no-obligation consultation.

  • Can a broker help me if I have special circumstances, like Medicaid or chronic conditions?

    Our brokers are trained to assist clients with various circumstances, including dual eligibility for Medicare and Medicaid, chronic health conditions, and low-income assistance programs.